Last reviewed: 18 JAN 21
WELCOME to https://www.seshatbotanicals.com (the Site).
We want you to be 100% satisfied with your experience visiting our website and with every purchase you make with us. If you have any questions prior to purchase you may like to use our online chat, call customer services, or send us an email. Alternatively check out our FAQ section. It is regularly refined and updated to address the most commonly received questions.
Our privacy mission:
Seshat Botanicals Limited (Our Company) always seeks to handle our customers’ personal information with respect and only as necessary to best serve our customer needs and comply with legal and regulatory requirements. We endeavour to best protect personal information and data irrespective of location.
Our Company extends the following rights to every user:
- The right to access – You have the right to request Our Company for copies of your personal data. We may charge a small administrative fee for this service.
- The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Protection rights may be restricted where this is necessary: (i) for the prevention, detection, investigation and prosecution of criminal offences, and/or (ii) in contemplation of or for the establishment, exercise or defence of a legal claim or legal proceedings.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights contact us and include PRIVACY in your email title.
If you are unhappy about any aspect of the way we collect, share or use your personal data, please let us know using the contact link above.
Personal data and information we collect and how we use it:
You directly provide us with most of the information we collect when you:
- Use or view our website.
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey, product review, comment or provide feedback via email, or website submissions.
Through cookies and related technology, we collect device information including Internet Protocol (IP) address, browser type and version, operating system and device type. We collect information about Site interaction, such as pages visited, articles viewed, length of time on page and referring URL where a click through brought you to the Site. This information helps us better understand user experience so that we develop and optimise the Site.
Order information: To fulfil a purchase and related activities, we collect the information you provide us with including your name, billing, shipping and email addresses, contact phone number and payment method.
Email marketing is an opt-in service. When providing us with your email address we will ask for your permission to send you marketing and other updates. You may unsubscribe from any marketing messages at any time by following the unsubscribe procedure contained at the bottom of each email, or by contacting us here
If you are a European resident note that in processing your information it may be transferred outside of Europe, including to Canada and the United States.
For further information about cookies, visit All About Cookies.
How to manage cookies
We automatically provide you with the option to opt out of cookies upon visiting the Site. You can also set your browser not to accept cookies, at All About Cookies you can also learn how to remove existing cookies from your browser.
Certain cookies are associated with the Site functionality. If you disable or refuse these cookies, some parts of the Site may become inaccessible or not function properly.
Types of cookies and how we use them.
Functional / Essential – Our Company use these cookies so that we recognize you on the Site and remember your previously selected preferences. These could include what language you prefer, products selected in an incomplete order and location.
Advertising – These cookies may be set through our site and other sites you visit around the web by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts here and on other sites across the web. These profiles are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will still see advertising however less relevant. You may click on this link Google ad settingsto manage your consent to Google driven web targeted advertising.
Sharing personal information
Google Analytics are used to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics.
Circumstances outside the normal completion of services: – We may be required to access and/or disclose your Data to third parties either by reasons of law or in good faith and belief that such action is necessary to: (a) conform with the law or comply with legal process served on us; (b) protect and defend our rights or property including, without limitation the security and integrity of our network and systems; or (c) act under pressing circumstances to protect the personal safety of users of our services or members of the public.
If Our Company, or part thereof is acquired, the acquiring company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy. In the event of insolvency, bankruptcy, or receivership, personal information may be transferred as part of the business assets.
Third party links
We do not accept, and we disclaim, any responsibility for the privacy policies and information protection practices of any third-party website (whether or not such website is linked on or to the Site). These links are provided to you for convenience purposes only, and you access them at your own risk. It is your responsibility to check the third-party website’s privacy statement before you submit any personal data to their websites.
We keep your personal data for as long as it is necessary to do so to fulfil the purposes for which it was collected as described above. The criteria we use to determine data retention periods for personal data includes the following:
Retention in case of queries; we will retain it for a reasonable period after the relationship between us has ceased; and
Retention in accordance with legal and regulatory requirements.
If you would like further information about our data retention practices, please contact us.
We endeavour to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access. Our service providers are selected carefully and required to use appropriate protective measures.
As effective as modern security practices are, no physical or electronic security system is entirely secure. The transmission of information via the internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our Site. Any transmission of Data is at your own risk. Once we receive your Data, we will use appropriate security measures to seek to prevent unauthorised access. We will continue to revise policies and implement additional security features as new technologies become available.
In the event that there is an interception or unauthorised access to your personal data, we will not be liable or responsible for any resulting misuse of your personal information.